iPhone 6 Plus Problems, Fire and Explosion Reports and Replacement

Oct 13, 2016 09:06 AM EDT

After Samsung advised consumers to stop using the Galaxy Note 7, some iPhone models reportedly explode while users are using it. ABC30 reported iPhone 6 Plus user named Yvette Estrada woke up in the middle of the night finding her smartphone is on fire.

In an interview with the publication, Estrada said she heard a sizzling sound, and then fire was coming out of the screen of her iPhone 6 Plus. Her husband quickly acted to prevent the fire from spreading. He threw the phone in the sink and called 911. At around 3:00 AM, the firefighters showed up. They found ash, debris and melted phone.

The faulty iPhone 6 Plus got so hot that it burned the dresser, two Apple Watch stands and a pair of glasses.

As a compensation, Apple offered Estrada a new stand for the Watch, a charger and a new iPhone 6 Plus . The company also gave her a choice of iPhone 7 upgrade.

Unfortunately, Mrs Estrada does not have a backup data for her files, so she will not be able to recover her vacation pictures with her children in the charred iPhone 6 Plus.

It is worth mentioning that Estrada's case is not the first iPhone explosion. Previously, Darin Hlavaty, a student at Rowan College at Burlington County, said his iPhone 6 Plus exploded in his pocket during science class.

"Right as class was starting, my phone started smoking in my pocket. It was a fire," he said in an interview with ABC 6. He bought the phone only six months ago, and it does not have any battery problems. In fact, the phone's battery was dead when it exploded.

Additionally, a man from Zhengzhou, capital of China's Henan Province, said his iPhone 7 suddenly exploded while he was shooting a video. The phone shattered into two parts, leaving injuries on his face and scars on his left hand, according to Manila Bulletin. This is the first case of iPhone 7 explosion in China.

As of now, Apple has not yet issued a global recall for its iPhone 6 Plus or iPhone 7 models. In addition, the Cupertino-based company has not yet released any official statement regarding the recent iPhone explosion cases.

Meanwhile, The Verge reported Samsung is still determining the root cause of Galaxy Note 7 explosions. The South Korean phone maker doesn't know why its phones are spontaneously combusting, despite sending hundreds of tech experts to investigate the issue.